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Some private companies that provide telecommunication services to U.S. prisons are known to charge higher call rates to inmates and their families. Considering that some of the inmate families spend nearly one-third of their monthly income to pay charges of these telephone companies, high call charges remains a controversial issues. However, it hurts to know that few companies in the industry were deliberately extorting money from the struggling families of prisoners by implanting illegal devices in the prison communication hardware.
Global Tel Link, one of the largest companies contracted by U.S. prisons was involved in such obnoxious practices when it was contracted by the Louisiana Department of Corrections. According to a recently published report, Order No. U-20784-B by the Louisiana Public Service Commission, highlights gross misconduct by GTL on multiple accounts. Luckily, there are honest individuals who are fighting against such practices. For instance, the CEO of Securus Technologies, Richard A. Smith, has published the report regarding GTL on its website to raise public awareness on such matters. In the next few months, Securus Technologies will also publish various other reports on its website. According to Richard, the purpose of releasing the official verdicts is to shame companies in behaving appropriately.
The content of the official verdict by Louisiana Public Service Commission is alarming as it details how the management of GTL implanted devices in the hardware to extend phone call charges. In addition, GTL also violated the law by over-charging such calls beyond the legal rates. If it wasn’t enough, various add-on marketing gimmicks helped the company to make calls even longer. Results showed that GTL extracted nearly $1,243,000 from families of inmates. Hopefully, additional reports on the website will shed light into the matter, which mostly remains hidden from the media coverage. To read complete details of the verdict, you may visit the website of Securus Technologies.