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Securus Technologies is a company that stands out for being one of the biggest prison communications providers in the entire country. The company has a range of services that they offer to inmates, ranging from video calls to voice calls and also entertainment. Public safety is one of the primary objectives of the company, which is what the company tries to enforce through all the services that they provide. Securus Technologies has a large number of prisons in the country that make use of the services that they provide. But it is not just American prisons that the company caters to. Securus Technologies also offers their services to incarceration facilities across Canada.
Securus Technologies also offers inmate monitoring systems. This is done so that the company can ensure that their services are not being used for suspicious activities. The company monitors all the communications that go on and gives them to the appropriate judicial authorities for their records. The company has also assisted the system by providing them evidence of the criminal activity that goes on inside prisons.
With the growth of the company and the numerous amount of people that they serve, the company set up one of the largest call centers in the entire country. These centers are operational round the clock and are there to answer any queries or concerns that inmates or their family on the outside may have. This has significantly improved their customer service, which in turn has helped the business immensely.
Securus Technologies has incredibly high standards when it comes to the services that they provide. The organization was awarded an A+ certification by the Better Business Bureau based in Texas for their outstanding work in the field. The company has worked hard to be one of the best in the country, and it shows in everything that the company does.